The purpose of the SAMADHAN project is to create a comprehensive software application called "SAMADHAN" (Software Application for Monitoring And Disposal, Handling of services and grievances in Atal Nagar) that serves as a one-stop solution portal for the City Municipal Corporation.
This initiative seeks not only to refine the intricate facets of service delivery but also to cultivate an unparalleled citizen experience, fostering a harmonious synergy between the governing bodies and the public.
Citizen can lodge their Grievance 24x7 to the public authorities on any subject related to service delivery. The status of the grievance filed can be tracked with the unique registration ID provided at the time of registration of the complainant to user.
Citizens can seamlessly and conveniently execute various tasks, including the hassle-free completion of payments for taxes and bills. This streamlined process ensures ease of use and efficiency, empowering individuals to manage their financial responsibilities with convenience and minimal effort.
SAMADHAN is envisioned as a transformative effort to enhance the quality of service delivery, increase transparency in governance, and improve the overall experience of citizens when interacting with their municipal corporation.
October 23, 2023
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